Friendly. courteous and helpful! Jose Anaya our salesman was very friendly and knowledgeable. Went in there to check out a used vehicle and walked out driving it. Totally recommend this place.
This dealership has the friendliest staff. The customer lounge area is complete with a TV, pastries and a soda fountain. Restrooms are clean and entire dealership is in pristine condition.
My experience dealing with Rudolph Service Dept has been outstanding! After a very unexpected, bizarre accident I encountered a few months back, I found myself suddenly needing to replace the engine of my VW Jetta due to extensive damage. This unfortunate, upsetting experience was beyond difficult as it occurred over the holidays. However, the entire process was made easier as it was dealt with a great deal of responsiveness and care by Rudolph from beginning to end. A new engine was ordered, transferred and delivered with the utmost care and finally placed, without incident, into my vehicle. Throughout the entire process I was kept well appraised step by step and treated as a valued customer. I was especially thankful for Service Advisor Gabe who showed patience and worked tirelessly assisting with the insurance adjuster as well as advising as to the process along the way. He always displayed a cheerful, positive approach no matter where we were at during the entire process. I cannot thank him enough for his assistance. Alongside Gabe were Desiree, Carlos, Rachel as well as Master Technician and shop Foreman John with Technician Dom who were awesome. My every concern was and continues to be treated with a sense of importance. Obviously this was a timely process, but I'm beyond thankful for the patience and care along the way as the new engine sounds and runs great!! Goes without saying, I'm so thankful that I chose Rudolph Service Department!
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